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New Client Form

Use a New Client template to make your document workflow more streamlined.

What New Client Form does

New Client Form is a client-intake document used to collect the information, acknowledgments, and signatures a business needs before starting or documenting a relationship. With signNow, upload the form, let the platform detect fillable areas, verify or add fields, and assign each field to the correct signer. Send it by email or signing link, then receive the completed file with an audit trail showing signing activity. Review the form’s purpose, privacy obligations, and any state-specific requirements before relying on an electronic signature.

Who uses New Client Form

Client intake

A New Client Form can collect contact details, service information, consent language, and signatures before a relationship begins. Review whether the document includes personally identifiable information, payment details, health information, or attachments requiring additional controls.

Industry workflows

Professional-services, healthcare, financial-services, insurance, education, and construction teams can adapt the workflow to their intake process. The responsible organization must confirm that the form’s fields and signature method satisfy its contract, privacy, and state-law requirements.

Who benefits from New Client Form

New Client Form is most useful when a business must collect consistent client information and signatures before work, service, or account setup begins.

  • Solo service practices can use New Client Form to gather client details, engagement information, and signatures before beginning work, without maintaining separate paper packets or arranging every intake meeting in person.
  • Healthcare and financial-services teams can route New Client Form through controlled signer steps, limit access to sensitive information, and preserve an audit trail for each completed client intake record.
  • Enterprise operations teams can connect New Client Form to Salesforce, NetSuite, or Microsoft 365, standardize templates, and give authorized departments a consistent intake process across offices.

These tasks are executed by both individual contributors and centralized administrators depending on organizational policy and required controls.

How New Client Form works

Follow the form from upload through field review, client signing, and controlled record storage.

  • Upload form: Upload the New Client Form to signNow.
  • Check fields: Review detected fields and add missing fields.
  • Send form: Assign fields and send to each signer.
  • Store records: Download the signed form and audit trail.
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What the audit trail records

The signNow audit trail provides evidence about how New Client Form moved from invitation to completed record.

01

Authenticate signer:

Records the signer’s authentication and access event.
02

Capture timestamp:

Captures the date and time of each action.
03

Hash document:

Associates the signed New Client Form with document history.
04

Seal record:

Preserves changes through a tamper-evident completion record.
05

Log actions:

Logs signing, viewing, and completion activity.
06

Export trail:

Allows authorized users to retrieve or export evidence.

Connect New Client Form workflows

Connect New Client Form with Salesforce, Microsoft Dynamics 365, NetSuite, Google Drive, Box, or Microsoft 365 to move client data and signed records through existing workflows.

Salesforce
Procore
Zapier
Microsoft Teams
Hub spot
Box
Microsoft

Protect New Client Form data

Data in transit:

TLS 1.2 and 1.3

Stored data:

AES-256 encryption at rest

Control assurance:

SOC 2 Type II certified

Security management:

ISO 27001 certified

U.S. eSignatures:

ESIGN and UETA compliant

Protected health information:

HIPAA compliant with BAA

Prevent privacy and disclosure errors

  • Sending the completed New Client Form to every recipient can expose addresses, identification details, or financial information unnecessarily.
  • A signer may complete the form without a documented ESIGN consent process for electronic records, weakening the transaction record.
  • Unrestricted template or folder permissions can let unauthorized users view, edit, or send the New Client Form.
  • A copied form may contain outdated instructions or fields, creating inconsistent client information across signed records.

Keep completed client records usable

Retention and record-keeping decisions should follow the underlying transaction, industry rule, and state requirements rather than the form name alone.

Map retention to the underlying record

Decide which records New Client Form supports before setting a retention period. Federal rules vary by record type; state law, contract terms, and industry obligations may require longer retention. Document the governing rule and apply a formal legal hold when a dispute or investigation begins.

Export the audit trail with the form

Export the completed New Client Form and its signNow audit trail together after final signing. Preserve signer identity evidence, timestamps, document history, and the final file in a controlled repository. Restrict deletion rights and record each authorized disposition decision.

Archive client information securely

Use encrypted storage with access controls for client information contained in New Client Form. signNow encrypts data in transit with TLS 1.2 or 1.3 and at rest with AES-256; your archive must maintain equivalent access and monitoring controls.

Review fields before every client send

Review every field before sending New Client Form, including conditional instructions, required attachments, signer order, and recipient addresses. Test the template with an internal record so the client receives only the information and signature fields intended for that transaction.

Check exclusions before signing

Notarization requirement

State-specific notarization may be required

Wills and codicils

Electronic execution may be excluded

Court filings

Court acceptance may require originals

Real-estate deeds

Deed recording may require acknowledgment

Why New Client Form matters

A completed New Client Form can support a U.S. business transaction when the signer shows intent, consents to electronic records, can be identified, and the record remains reproducible. ESIGN and UETA recognize qualifying electronic signatures, but wills, codicils, court orders, and certain notices remain excluded.

Why teams look for DocuSign alternatives

Resolve New Client Form issues

Use these answers to check field setup, signer access, electronic consent, audit evidence, and document exclusions before sending New Client Form.

Upload the New Client Form as a PDF or supported document, then check that signNow detected every required field. On the Business plan, place missing fields manually before sending. Field detection does not determine whether a field is legally required.

The Business plan includes templates and audit trails, while Business Premium adds bulk send. For a single New Client Form, create a template only after reviewing field placement and signer order. Plan features do not replace checking the form’s instructions or applicable state requirements.

A signer can usually open a signNow invitation without creating an account. If stronger attribution is needed, Business Premium and Enterprise workflows can use available authentication options, including SMS verification where configured. Confirm consent and identity requirements before sending a consumer-facing form.

For consumer-facing electronic records, obtain consent under ESIGN, including access to the electronic format and procedures for withdrawing consent. Keep the disclosure with the completed New Client Form. signNow’s audit trail records signing events, but the sender remains responsible for lawful notice and consent.

Use signNow’s audit trail to review timestamps, signer actions, and document history after completion. Business includes audit trails. Store the completed form and audit record together, then restrict access to personnel who need the New Client Form for the transaction.

Electronic signatures generally receive legal recognition under ESIGN and UETA when intent, consent, attribution, and record retention are established. Wills, codicils, court orders, and specified notices are excluded under ESIGN, so do not use this workflow for excluded documents.

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Key performance indicators that demonstrate SignNow's proven track record.

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