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Get The Non Covered Medication Prior Authorization Form

Use a Get The Non Covered Medication Prior Authorization Form template to make your document workflow more streamlined.

What this medication authorization form does

The Non Covered Medication Prior Authorization Form is a request for an insurer to review coverage for a medication that is not covered under the patient’s current benefit. The prescriber or authorized healthcare professional supplies patient identification, medication details, diagnosis, prior treatment history, clinical justification, and supporting records. The health plan uses that information to decide whether an exception or authorization is available. With signNow, a completed PDF can be uploaded, fillable fields detected, routed to the required signer, and stored with its audit trail. Payer-specific submission rules still control where the request must be sent.

Who uses this authorization form

Healthcare providers

Prescribers and clinical staff complete medication, diagnosis, treatment-history, and medical-necessity details before signature.

Payer-facing teams

Utilization-management teams review, route, and retain signed requests with supporting clinical evidence.

Who handles medication authorization requests

  • Prescribing clinicians complete the medication, diagnosis, treatment-history, and medical-necessity sections before routing the request for signature. signNow templates can preserve recurring field placement while administrators control who may send or edit the document.
  • Pharmacy and utilization-management teams use the signed request as a traceable record of submitted clinical justification. Delegated sending, role-based access, and audit trails help separate preparation, approval, and record-retention responsibilities.

How the authorization workflow works

Complete the non-covered medication request in four controlled signNow stages.

  • Upload: Upload the medication authorization PDF.
  • Prepare: Review detected fields and add missing clinical fields.
  • Route: Assign the prescriber or authorized signer.
  • Retain: Store the signed request with its audit trail.

Complete the form in signNow

Use this sequence to prepare, sign, and retain the medication authorization request.

  • Upload form:

    Upload the completed authorization PDF.
  • Check fields:

    Review detected fields and add missing fields.
  • Send request:

    Send the request to the designated signer.
  • Store record:

    Save the signed form with its audit trail.
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Recommended authorization workflow setup

Use controlled access, documented signer identity, and retention aligned with the record’s healthcare purpose.

SettingRecommendation
Authentication methodEmail verification plus SMS OTP
Signature typeElectronic signature with signer intent
Audit trailCapture timestamps, IP address, and actions
Document retentionRetain six years for HIPAA records
EncryptionAES-256 at rest and TLS 1.2/1.3 in transit

Connect medication authorization workflows

Connect signNow with healthcare systems, cloud storage, and business platforms to route completed authorization records without rekeying patient information.

Salesforce
Procore
Zapier
Microsoft Teams
Hub spot
Box
Microsoft

Security for patient authorization records

Stored data:

AES-256 protects stored records

Data in transit:

TLS 1.2/1.3 protects transfers

HIPAA controls:

HIPAA compliance requires a BAA

Assurance report:

SOC 2 Type II certification

Security management:

ISO 27001 certification

Privacy controls:

GDPR-compliant data protections

Challenges when completing the request

  • Entering a medication name without strength, dosage, route, or duration leaves the coverage request clinically incomplete.
  • Omitting the diagnosis or relevant prior therapies makes the medical-necessity explanation harder for the plan to evaluate.
  • Sending the form without supporting chart notes, laboratory results, or formulary evidence can lead to a request for more information.
  • Using the wrong payer address or portal can delay delivery even when the prescriber completed every field.

Risks of an incomplete authorization form

Incomplete clinical record

Missing required clinical details can delay payer review.

Coverage denial

An unsupported request may receive a coverage denial.

Signature dispute

Unclear signatures can weaken authorization evidence.

PHI exposure

Uncontrolled PHI access can trigger privacy obligations.

Retention periods for authorization records

Retention depends on the record’s legal classification and the healthcare organization’s applicable policies.

01

Six years: HIPAA records

HIPAA 45 CFR §164.530(j) requires six-year retention from creation or last effective date.
02

Three years: payroll records

Retain payroll-related authorization documentation three years under 29 CFR §516.5 when applicable.
03

Thirty years: exposure records

Retain OSHA exposure records 30 years under 29 CFR §1910.1020 when included.
04

Five years: injury records

Retain OSHA injury records five years under 29 CFR §1904.33 when included.
05

Seven years: SOX records

Retain audit records seven years under 15 U.S.C. §7245 when SOX applies.

Record-keeping practices for this form

Protect the signed authorization, supporting clinical evidence, and audit trail as one controlled healthcare record.

Set the retention rule before sending

Apply the organization’s healthcare-record schedule to the completed form and audit trail. HIPAA 45 CFR §164.530(j) specifies six years for covered policies, procedures, and related records; state law or payer contracts may require longer retention.

Export the audit trail with the form

Export the signed PDF and audit trail together so the clinical request, signer identity, timestamps, and action history remain associated. Store the exported package in an access-controlled repository approved for protected health information.

Restrict access to clinical records

Limit access to staff involved in prescribing, utilization review, billing, or records administration. Use role-based permissions and remove delegated access when a team member no longer handles medication authorization requests.

Verify clinical justification before routing

Review medication strength, route, diagnosis, prior therapies, and supporting attachments before routing. A complete clinical explanation gives the payer the information needed to assess the non-covered medication request.

What the audit trail records

The audit trail documents who handled the authorization, what changed, and when the signed record was completed.

01

Signer authentication:

Records the email or configured authentication event.
02

Timestamp capture:

Logs when each field and signature action occurred.
03

Document integrity:

Preserves document integrity evidence with the completed record.
04

Completion sealing:

Creates a completion record after required signatures finish.
05

Action history:

Retains signer actions, access events, and routing history.
06

Audit export:

Allows authorized users to retrieve the signed PDF and audit trail.

Legal standing of the signed request

A completed medication authorization may be retained as an electronic business record when the signer demonstrates intent, consents to electronic records where required, can be identified, and the record remains reproducible. ESIGN, 15 U.S.C. chapter 96, and UETA support electronic signatures, but payer rules and healthcare privacy obligations still govern submission.

Why teams look for DocuSign alternatives

Troubleshoot this authorization workflow

Use these answers to resolve field, signer, privacy, plan, and retention questions before sending the authorization request.

Upload the original PDF again and check whether its fields are flattened, password-protected, or scanned. signNow can detect fillable fields in an uploaded document, but a scanned form may require manually placed fields before sending.

Confirm that the prescribing clinician’s email is assigned to the signature field and that required fields are complete. signNow’s routing workflow can send the authorization to the designated signer, while the payer’s own submission channel remains controlling.

The Business plan costs $8 per user per month with annual billing and includes templates and audit trails. It includes 100 signature invites per user annually; Business Premium adds bulk send for $15 per user monthly annually.

If the form contains protected health information, signNow states HIPAA compliance requires a business associate agreement. Confirm the BAA and configure access controls before sending patient-specific authorization data.

Electronic signatures generally have legal effect under ESIGN, 15 U.S.C. chapter 96, and applicable state law, including UETA or New York ESRA. Preserve signer intent, consent, attribution, and a reproducible record with the audit trail.

The completed document and audit trail should be retained under the healthcare organization’s policy and applicable law. HIPAA’s privacy rule requires six-year retention for specified policies, procedures, and related records under 45 CFR §164.530(j).

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