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Patient Information Form & Medical History

Use a Patient Information Form & Medical History template to make your document workflow more streamlined.

What the patient information form covers

The Patient Information Form & Medical History collects the information a healthcare practice needs before providing care. Patients typically provide identifying and contact details, emergency contacts, prior conditions, medications, allergies, surgeries, family history, and other health information requested by the provider. The practice reviews the responses, requests corrections when necessary, and obtains any required consent or signature. With signNow, staff can upload the form, detect or place fillable fields, send it to the patient, collect an electronic signature, and retain the completed record with an audit trail. HIPAA-covered entities should use applicable privacy procedures and a business associate agreement where required.

Who uses this patient information form

Healthcare providers

Healthcare providers use this form to collect patient identity, contact details, medical history, medications, allergies, and consent information before treatment. Staff can send completed forms for signature, preserve the signed record, and manage access according to HIPAA policies and the practice’s privacy procedures.

Patients and caregivers

Patients complete the form before appointments, procedures, or ongoing care. They review the information for accuracy, sign where required, and provide updated history when medications, allergies, diagnoses, or emergency contacts change.

Business types using patient forms

Patient Information Form & Medical History supports intake, consent, and record-update workflows across healthcare organizations of different sizes.

  • Solo medical practices can send intake forms before appointments, collect signatures remotely, and keep completed medical history organized without requiring every patient to visit the office early.
  • Multi-provider clinics can use shared templates and role-based access so front-desk staff collect information while clinicians review relevant history and administrators preserve audit evidence.
  • Enterprise healthcare systems can connect patient-form workflows with managed integrations, controlled permissions, and HIPAA procedures across locations while retaining consistent documentation standards.

These tasks are executed by both individual contributors and centralized administrators depending on organizational policy and required controls.

How to complete this patient form

Use this signNow workflow to prepare, send, sign, and preserve the Patient Information Form & Medical History.

  • Upload form:

    Upload the completed patient form template.
  • Check fields:

    Review detected fields and add missing signature, date, or consent fields.
  • Send securely:

    Add the patient’s email or create a signing link.
  • Archive record:

    Store the signed form and audit trail in the patient record.

Ways to send and sign patient forms

  1. Use the signNow web app when staff prepare the Patient Information Form & Medical History, review detected fields, and send it from a desktop workflow.
  2. Use the signNow mobile app when authorized staff or patients need to review and sign the form on iOS or Android during a care workflow.
  3. Use kiosk mode for supervised in-office completion when multiple patients use a practice device; Business Premium includes kiosk mode according to the plan details.
  4. Use a shareable signing link when a practice needs to distribute the same patient form through an approved channel, while verifying recipient access before disclosure.
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Features for patient information workflows

signNow combines field preparation, remote completion, electronic signatures, audit evidence, and controlled storage for Patient Information Form & Medical History.

Digital intake

Patients can complete medical history fields before arriving, reducing transcription from paper and giving staff a readable record for review before care begins.

Patient signatures

Signature and date fields document patient acknowledgement or consent where the practice requires them, while the completed PDF preserves the submitted information.

Field detection

Automatic field detection helps staff prepare an existing form quickly, with manual placement available when the source PDF needs additional fields.

Remote completion

Email invitations and signing links let practices collect forms remotely, including on mobile devices, without scheduling a separate paperwork visit.

Audit trail

An audit trail records signing activity, timestamps, and document history, helping staff investigate changes and preserve completion evidence with the patient record.

HIPAA workflow

HIPAA-related workflows can use signNow’s stated HIPAA compliance and BAA requirement alongside the practice’s own access, disclosure, and retention controls.

Platform requirements for patient forms

Use Patient Information Form & Medical History in Chrome, Firefox, Safari, or Edge on Windows or macOS. signNow mobile apps support iOS and Android, while TLS 1.2 or 1.3 protects information during transmission.

  • Browser support Chrome, Firefox, Safari, and Edge on Windows and macOS
  • Mobile apps signNow mobile apps for iOS and Android devices
  • Connection security TLS 1.2 or 1.3 secures data in transit

Healthcare administrators should configure managed Windows, macOS, iOS, or Android devices, confirm browser updates, and restrict access to authorized staff. For HIPAA workflows, signNow identifies HIPAA compliance as requiring a business associate agreement, while administrators remain responsible for permissions, retention, and patient disclosures.

Connect patient forms to business systems

Connect Patient Information Form & Medical History workflows with healthcare operations, cloud storage, CRM, ERP, and collaboration systems.

Salesforce
Procore
Zapier
Microsoft Teams
Hub spot
Box
Microsoft

Security for patient information

HIPAA protection:

HIPAA with BAA

Transit encryption:

TLS 1.2 and 1.3

Storage encryption:

AES-256 at rest

Security reporting:

SOC 2 Type II certified

Information security:

ISO 27001 certified

Signing evidence:

Detailed audit trails

What the patient-form audit trail records

The audit trail documents who interacted with the Patient Information Form & Medical History, when actions occurred, and how completion evidence was preserved.

01

Authenticate signer:

Records the authentication event.
02

Timestamp action:

Captures signing time and date.
03

Record activity:

Logs viewed and completed fields.
04

Preserve history:

Links the signed document to its audit history.
05

Seal document:

Uses tamper-evident completion evidence.
06

Export trail:

Allows authorized users to retrieve or export records.

Recommended setup for patient forms

Configure Patient Information Form & Medical History around verified patient identity, documented consent, protected transmission, and controlled record retention.

SettingRecommendation
Authentication methodEmail link with SMS OTP
Signature typeTyped or drawn electronic signature
Audit trailEnable detailed completion history
Document retention6 years under HIPAA 45 CFR 164.530(j)
EncryptionTLS 1.2 or 1.3 and AES-256 at rest

Record-keeping practices for patient forms

Retain signed patient information records, preserve evidence of signing, and control access throughout the record lifecycle.

Apply the six-year HIPAA retention rule

For HIPAA-covered records, retain the Patient Information Form & Medical History and related documentation for six years from creation or the last effective date, as required by 45 CFR §164.530(j). Confirm whether state law or clinical-record rules require longer retention.

Export the audit trail after completion

Export the completed document and its audit trail after signing, preserving signer identity, timestamps, actions, and the certificate of completion. Store the export with the patient’s record so staff can demonstrate document history without relying on an active account.

Archive patient records securely

Use restricted archival storage with role-based access, encryption, and documented deletion approvals. Separate patient records from general business files, and review permissions when employees change roles or leave the practice.

Track versions and update dates

Record the form version and completion date whenever a patient submits updated medical history. Retain superseded versions according to the applicable HIPAA and state schedule rather than overwriting the prior signed record.

Privacy pitfalls in patient medical history

  • Sending medical history to the wrong email address can expose protected health information before the patient verifies access.
  • Missing consent, signature, or date fields can leave the practice unable to show when the patient approved submitted information.
  • Overwriting an earlier medical history can remove evidence needed to understand which information the patient provided at a specific visit.
  • Broad staff permissions can expose allergies, medications, diagnoses, and emergency contacts beyond the personnel involved in care.

Rollout and retention for patient forms

Launch the patient-form workflow in defined stages, then apply the applicable retention rule and preserve completion evidence.

Prepare template:

Upload the patient form and place required fields.

First send:

Send the prepared form to a patient by email or link.

Team onboarding:

Train authorized staff on permissions and patient-data handling.

Seven-day trial:

The signNow free trial lasts seven days without a credit card.

HIPAA retention:

Retain covered records six years under 45 CFR §164.530(j).

Completion:

Store the signed form with its audit trail.

Record review:

Review access and retention controls when staff roles change.

State-law check:

Verify state medical-record rules before setting deletion dates.

Troubleshooting patient form signing

Resolve field, access, compliance, plan, and retention questions before relying on a signed Patient Information Form & Medical History.

Upload the original PDF again, confirm that it is not password-protected, and place fields manually if automatic detection does not identify the patient’s signature, date, or consent areas. signNow Business includes templates and audit trails for repeatable patient-form workflows.

Verify the patient’s email address, resend the invitation, or provide a controlled signing link. For protected health information, confirm the practice’s disclosure and access procedures before sending. signNow supports mobile apps and audit trails, but staff remain responsible for recipient verification.

Electronic signing can support U.S. transactions when intent, consent, attribution, and record retention requirements are satisfied under ESIGN and applicable state law. For consumer-facing healthcare records, address the electronic-record disclosure requirements in 15 U.S.C. §7001(c).

signNow identifies HIPAA compliance as requiring a business associate agreement. A practice should execute the BAA where applicable, limit access, use appropriate safeguards, and follow its privacy procedures before processing protected health information.

The Business plan is listed at $8/user/month with annual billing and includes legally binding eSignatures, audit trails, templates, and mobile apps. Business Premium is listed at $15/user/month annually and adds bulk send and kiosk mode.

A completed form should be exported or stored with its audit trail and linked to the patient record. HIPAA-covered documentation generally requires six years from creation or the last effective date under 45 CFR §164.530(j), unless a longer applicable rule controls.

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Key performance indicators that demonstrate SignNow's proven track record.

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