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Release Of Information Form

Use a Release Of Information Form template to make your document workflow more streamlined.

What a release of information form does

A Release Of Information Form is written permission for a person or organization to disclose defined records to a named recipient. It normally identifies the individual, the records or information covered, the purpose, the recipient, and the authorization period. The signer reviews that scope and signs with intent. In the United States, ESIGN and UETA can support electronic execution when consent, attribution, and record access requirements are met. HIPAA-covered disclosures require additional privacy controls, and excluded documents such as wills or certain court filings may follow separate rules.

Who uses this release information form

Healthcare providers

Healthcare providers use Release Of Information Form to record a patient’s permission, identify the recipient, limit the records disclosed, and document the purpose and expiration of authorization. HIPAA workflows require careful access control and retention planning when the form contains protected health information.

Business and legal teams

Law firms, insurers, employers, and records departments use the form when an individual authorizes disclosure of specified records. signNow supports reusable templates, assigned fields, electronic signatures, and audit trails for controlled delivery and later verification.

Who benefits from release information forms

The form helps organizations document permission before disclosing defined records, from a single client request to a controlled enterprise workflow.

  • Solo healthcare practices use the form to document a patient’s authorization, define the records and recipient, and send a signed release without requiring an office visit for every request.
  • Regional law firms use release forms to obtain client permission before sharing specified records with insurers, experts, opposing counsel, or another authorized representative, while preserving the signed authorization.
  • Enterprise health systems use templates, delegated sending, and access controls to manage high-volume releases across departments, keeping authorization language consistent and supporting HIPAA-governed disclosure workflows.

These tasks are executed by both individual contributors and centralized administrators depending on organizational policy and required controls.

Features that support release information workflows

Release Of Information Form workflows combine structured authorization, secure signing, controlled delivery, and evidence preservation for sensitive disclosures.

Clear authorization

Capture the individual’s authorization, recipient, information scope, purpose, and expiration in one structured document, reducing ambiguity about what records may be disclosed and to whom.

Required fields

Place signature, date, initials, and acknowledgment fields directly on the release form so each required approval is completed before the document is distributed.

Digital delivery

Send the completed release form to multiple parties without printing or scanning, while preserving the signed version for the originating organization and authorized recipient.

Reusable template

Use a reusable template for recurring releases, standardizing authorization language and reducing manual re-entry when patients, clients, or employees submit similar requests.

Audit evidence

Connect signing activity with an audit trail that records actions, timestamps, and document history, supporting later review of how the release was executed.

Protected information

Handle sensitive health or personal information through signNow controls that support HIPAA workflows when a business associate agreement is required and appropriate safeguards are configured.

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How a release form moves through signNow

A release workflow starts with the authorization document and ends with a signed, reproducible record linked to its signing history.

  • Upload form: Upload the blank release form.
  • Check fields: Auto-detect fields and verify authorization details.
  • Send request: Assign signers and send securely.
  • Preserve evidence: Store the completed form with its audit trail.

Recommended release-form workflow setup

Choose controls that match the information disclosed, signer identity requirements, and retention rule governing the completed release form.

SettingRecommendation
Authentication methodEmail verification with SMS OTP
Signature typeTyped or drawn electronic signature
Audit trailRetain the completed history and certificate
Document retentionSix years for HIPAA records under 45 CFR 164.530(j)
EncryptionTLS 1.2/1.3 in transit and AES-256 at rest

What the release form audit trail records

The audit trail preserves technical evidence around the release form, helping reviewers connect signer activity with the final authorized disclosure.

01

Signer authentication:

Email or SMS identifies the intended signer.
02

Timestamp capture:

Each signing action receives a recorded time.
03

Document hashing:

The completed PDF receives document integrity evidence.
04

Sealing record:

The signing record becomes tamper-evident.
05

History capture:

Actions and status changes remain in document history.
06

Audit export:

Authorized users retrieve or export the audit trail.

When a release form carries legal weight

A Release Of Information Form can support admissible business records when the signer shows intent, consents to electronic records, can be identified, and the record remains accessible and reproducible under ESIGN and UETA. Those frameworks exclude wills, codicils, testamentary trusts, certain court orders, and specified family-law documents.

Why teams look for DocuSign alternatives

Record-keeping practices for release forms

A documented retention, export, and access process helps preserve the release form and evidence supporting each disclosure.

Set the retention period by record type

Define a retention schedule based on the information released, the parties involved, and applicable state or federal rules. HIPAA records require six years under 45 CFR 164.530(j), while tax records generally require three years under IRC §6501(a), subject to exceptions.

Export the signed file and audit trail

Export the completed document and audit trail together after every authorized release. Preserve signer identity evidence, timestamps, recipient details, and the final PDF so the organization can reproduce what was approved and disclosed.

Limit access to authorized personnel

Restrict access to the release form, supporting records, and audit evidence through role-based permissions. Review shared templates and delegated sending rights regularly, especially when staff change departments or leave the organization.

Archive records securely and document disposal

Store completed releases in encrypted archival storage with a documented deletion process. For PHI, align retention and disposal with HIPAA policies; for other records, document the governing contract, state law, or industry rule.

State rules and document exclusions

May require separate notarization

Notarization requirement

Not valid for testamentary documents

Wills excluded

Court filing rules still apply

Family law exclusion

State recording may reject it

Deed formalities

Verify the governing state law

State variation

Security controls for release forms

TLS 1.2/1.3 and AES-256:

Encryption

HIPAA with required BAA:

Healthcare privacy

SOC 2 Type II certified:

Independent assurance

ISO 27001 certified:

Security certification

ESIGN and UETA compliant:

Electronic records

GDPR compliant controls:

Privacy framework

Troubleshooting release information forms

Resolve release-form issues by checking signer assignment, authorization scope, electronic-consent requirements, plan limits, and the applicable privacy framework.

Business includes legally binding eSignatures, audit trails, templates, mobile apps, ISO 27001, SOC 2, and GDPR support. It is suitable for many release workflows, while HIPAA use requires a business associate agreement and appropriate configuration.

Business Premium includes bulk send, which helps distribute the same release form to multiple authorized recipients. Business does not include bulk send according to the plan details, so recurring high-volume workflows may require the Premium tier.

If a signer cannot complete a release form, verify the recipient email, resend the invitation, or provide a signing link. Confirm that required fields are assigned to the correct signer and that the document has not been withdrawn or completed.

A release form can be signed electronically when the signer demonstrates intent, consents to electronic records, can be attributed to the signature, and the record remains accessible and reproducible. ESIGN and applicable UETA rules govern the transaction, subject to statutory exclusions.

Consumer-facing records may require an ESIGN disclosure explaining the right to paper records, electronic access, and withdrawal procedures under 15 U.S.C. §7001(c). Healthcare organizations should also evaluate HIPAA requirements and use a BAA where applicable.

The Business plan is listed at $8 per user per month with annual billing and includes 100 signature invites per user per year. Paid plans include unlimited users, but subscription plans may charge overage fees after included invites.

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