Securus Video Visit Form
Use a Securus Video Visit template to make your document workflow more streamlined.
What the Securus Video Visit Form does
The Securus Video Visit Form collects the visitor and visit information a correctional facility needs before reviewing a requested video visit. It is not a universal government form, so the facility’s current version, instructions, approval criteria, and submission channel control. With signNow, a sender uploads that PDF, places fields over its actual sections, assigns visitor or staff signers, sends it electronically, and preserves the signed copy with an audit trail. Confirm that the specific facility accepts electronic completion before relying on this workflow.
How the form workflow works
The signNow workflow follows the facility’s Securus form from upload through signature and controlled record storage.
Upload form: Upload the facility-approved PDF. Map fields: Place fields on visitor sections. Send request: Send assigned signing requests. Preserve record: Store the signed form and audit trail.
Complete the Securus Video Visit Form
Prepare the facility’s current form, capture the required visitor information, and preserve the completed record for facility review.
Upload form:
Upload the current facility PDF. Add fields:
Add fields for visitor and visit details. Assign signers:
Assign fields to each signer. Send form:
Send the form securely for completion. Store records:
Download the signed PDF and audit trail.
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Recommended form workflow setup
Configure the Securus Video Visit Form workflow around facility requirements, signer identity, audit evidence, and controlled access to visitor information.
| Setting | Recommendation |
|---|---|
| Authentication method | Email verification with SMS authentication |
| Signature type | Typed or drawn electronic signature |
| Audit trail | Retain with completed PDF |
| Retention and encryption | Follow facility policy with AES-256 |
| User provisioning | Assign role-based sending access |
Review the signNow audit trail
The audit trail connects each Securus Video Visit Form action to a signer, time, and completed document for facility review.
Authenticate signer:
Capture timestamp:
Seal record:
Retain history:
Export evidence:
Check export:
Security for visitor records
TLS protection:
AES-256 encryption:
SOC 2 Type II:
ISO 27001:
HIPAA with BAA:
ESIGN and UETA:
Challenges with Securus Video Visit Forms
Visitors may omit required identification or visit details, creating delays when correctional-facility staff review the Securus Video Visit Form. Handwritten forms can be difficult to read, causing staff to contact visitors again before approving a scheduled video visit. Incomplete consent or inaccurate visitor information can prevent facility approval and require the entire Securus Video Visit Form to be resubmitted. Paper delivery and manual tracking make it harder to confirm whether the facility received, reviewed, or approved the completed form.
Legal standing of the completed form
A completed Securus Video Visit Form may be supported by ESIGN, 15 U.S.C. ch. 96, and applicable state electronic-transactions law when the signer demonstrates intent, receives required consent disclosures, can access the record, and the record remains reproducible. Facility acceptance still controls visitation processing, and ESIGN exclusions include wills and court filings.
Troubleshooting Securus Video Visit Forms
Resolve field, authentication, plan, signature, and retention questions before submitting the completed form to the correctional facility.
Upload the facility’s current Securus Video Visit Form to signNow, then use the document editor to place fields over the visitor, inmate, relationship, and visit-information sections. Business plans include templates and audit trails, but the facility—not signNow—determines which fields are required.
If signNow cannot detect a field, add it manually in the editor and label it clearly for the visitor. Auto-detection depends on the source PDF’s structure; it does not confirm that a field satisfies Securus or facility policy. Review the completed PDF before sending.
Business includes legally binding eSignatures, templates, mobile apps, and audit trails at $8 per user per month when billed annually. Business Premium adds bulk send and kiosk mode at $15, while Enterprise adds advanced signer authentication at $30.
Use signNow’s SMS authentication or other available signer-authentication controls when the facility requires stronger identity evidence. HIPAA compliance applies when a healthcare workflow is covered and requires a BAA; it does not replace Securus facility identity rules.
A completed electronic form can generally be supported by ESIGN and applicable state law when intent, consent, attribution, and record retention are established. ESIGN excludes wills, court filings, and specified notices, so confirm that the facility accepts electronic signatures for this form.
Export the completed Securus Video Visit Form and its audit trail from signNow, then store both under the correctional facility’s retention and access policy. Do not assume a six-year HIPAA period applies unless the record is a HIPAA-covered record.
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