T Mobile Return Center Address Form

Please print clearly. Mobile No. Account Holder Name Address City State Home Phone No. Please select reason s for your return check all that apply Product did not meet my expectations Please specify below I ordered/received the incorrect item Device is defective Please specify below Other Please specify below Comments/description of problem Address your package to T-Mobile Return Center TX 4500 Cambridge Rd Fort Worth TX 76155 Zip. 25 for all other devices e.g. basic phone devices data sticks. Your account should be credited for the full purchase price of the device and/or accessory less any rebates within two billing cycles. Restocking fees do not apply in HI. Longer device return period may apply in certain states. Accessory Warranty Disclosure All accessory products are provided as is and with all faults and without warranties of any kind express or implied including without limitation any warranties of title merchantability non-infringement or fitness for a particular purpose each of which warranties hereby expressly is disclaimed. You assume all responsibility and risk for use of the accessory product s. In no event shall T-Mobile be liable for damages in excess of your purchase price less any rebates for the product. Device and Accessories Return Policy For purchases made on T-Mobile. com myT-Mobile. com or Customer Care. We are dedicated to your satisfaction* How to return your equipment If your new T-Mobile device or accessory does not meet your expectations and in order for your account to receive full credit for your purchase price less any rebates or restocking fees please return the device and/or accessory all associated original contents undamaged and in good working condition with no alteration to original hardware or software within the following timeframe If you need to make a return just follow these simple directions 1. Fill out this Return Form and indicate the item s you are returning Please note Your return cannot be processed unless you legibly and accurately fill out this Return Form and include the completed Return Form with the product s you are returning. For the device 20 days from receipt date For additional accessories not part of the original device package 30 days from receipt date All devices accessories or other items received as part of a promotional offer e*g* Buy One Get One etc* must be returned for a refund or exchange. Offers that provide you with a discount on a device service accessory or other item or feature e*g* Buy One Get a Discount on Another etc* will result in you no longer remaining eligible for the discount and you may be charged the difference between the discounted price and the regular price. Limited Edition and some other Devices may not be refunded or exchanged* and the reason s for the return* 2. Place item s and corresponding Return Form in the original package. 3. Remove all other unnecessary labels in order to minimize any confusion with the shipment. 4. Securely seal the box and process the box for shipping. A restocking fee might apply for the following devices 75 for advanced data-focused devices that are designed for web browsing e*g* tablets netbooks.