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If You Have A Disability And Need This Form In Large Or Another Format, Please Call Our Helpline

Use a If You Have A Disability And Need This Form In Large Print Or Another Format, Please Call Our Helpline template to make your document workflow more streamlined.

What this accessibility notice means

This notice tells a person with a disability how to request the same form in large print or another format. It is not an identified tax, immigration, healthcare, or government form, and the supplied text does not name an issuing agency, deadline, fee, or required field. The responsible organization must identify the underlying document and provide an appropriate accessible version. With signNow, a sender can upload that version, review detected fillable fields, add the correct signer, send it for completion, and retain the completed record with an audit trail.

Who uses this accessibility notice

Individuals requesting accommodations

A person who cannot use the standard document can request large print or another accessible format before reviewing or signing the underlying form.

Issuing organizations

A government office, business, healthcare provider, or service team can route the request and provide the accessible document through an approved channel.

Challenges with accessible form requests

  • The notice does not identify a specific government or business form, so users may need to confirm which document requires an accessible format.
  • A requester may need to specify large print, an alternate electronic format, or another accommodation before the responsible organization can respond accurately.
  • Submitting an inaccessible copy can delay review when the person cannot read required instructions, fields, disclosures, or signature language.
  • Personal information may be exposed if an accessibility request is sent through an unapproved email account or shared document channel.

Features for accessible form workflows

signNow can organize the request, signing sequence, audit evidence, and record storage while the responsible organization supplies the accessible format.

Document preparation

Use signNow to upload the source document, inspect its fillable areas, and prepare a readable signing workflow without changing the underlying request language.

Format clarity

Request the required accessible version from the responsible organization before signing, so the signer can review every instruction and field independently.

Field placement

Place signature, initials, and date fields only after confirming that the accessible document preserves the original content and required disclosures.

Controlled routing

Send the prepared request to the appropriate recipient by email or signing link, while keeping the accessibility requirement visible to reviewers.

Audit trail

Capture signer actions, timestamps, and delivery events in an audit trail that helps document what occurred during the electronic workflow.

Secure records

Store the completed request and its audit information together, using access controls appropriate for disability-related or other sensitive personal information.

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How the accessible request works

The workflow begins with the accessible source document, then moves through field review, signing, and documented retention.

  • Confirm the document: Identify the underlying form and accessibility format requested.
  • Prepare the file: Upload the accessible version and review detected fields.
  • Route for signature: Send the request to the designated recipient for signing.
  • Retain the record: Store the completed document with its audit trail.

What the audit trail records

The audit trail documents technical events around the accessible-format request, separate from the organization’s responsibility to provide an usable document.

01

Signer authentication:

Records the authentication event associated with the person opening or signing the accessible request.
02

Timestamp capture:

Captures the date and time for document delivery, viewing, signing, and completion actions.
03

Document hashing:

Associates the signed document with an integrity record used to detect later content changes.
04

Tamper-evident sealing:

Applies tamper-evident completion evidence to the final accessible-format request and its signing history.
05

Event history:

Maintains an event history showing recipient actions, status changes, and completed signature fields.
06

Audit export:

Allows authorized users to retrieve or export the completed request and supporting audit record.

Legal standing of electronic completion

This notice is an accessibility instruction rather than an identified statutory form, so its legal effect depends on the issuing organization and applicable law. For an eligible U.S. business transaction, ESIGN and UETA generally recognize electronic records and signatures when intent, consent, attribution, and reliable retention are established; wills and certain court filings remain excluded.

Why teams look for DocuSign alternatives

Best practices for accessible requests

Clear format specifications and careful record handling reduce delays without changing the responsible organization’s accessibility obligations.

Name the requested format clearly

Before uploading anything, identify the organization responsible for the form and request the exact alternate format needed, such as large print or an accessible electronic copy. Keep the request separate from assumptions about which accommodation the recipient must provide.

Check every required instruction

Compare the accessible version with the original notice before signing. Confirm that instructions, required disclosures, response fields, contact details, and signature language remain present and understandable to the person completing the document.

Separate signing from accessibility

Use signNow’s audit trail to preserve delivery, signing, and completion evidence, but do not treat the audit trail as proof that the source document itself satisfied accessibility requirements.

Protect sensitive request records

Limit access to the request and completed record according to organizational policy. Disability-related information can be sensitive, so export and archive the signed document and audit trail in an approved location.

Security for accessible form records

Stored document encryption:

AES-256 at rest

Transport encryption:

TLS 1.2/1.3 in transit

Independent controls:

SOC 2 Type II certified

Information security:

ISO 27001 certified

Health information safeguards:

HIPAA compliant with BAA

Accessibility standard:

WCAG 2.0 Level AA

Platform requirements for signing

The signNow web workflow uses TLS 1.2/1.3 and supports Chrome, Firefox, Safari, and Edge on Windows and macOS; signNow also provides mobile apps for iOS and Android. Confirm that the accessible document can be opened and read on the signer’s chosen device before sending it.

  • Supported browsers Chrome, Firefox, Safari, Edge
  • Operating systems Windows, macOS, iOS, Android
  • Secure connection TLS 1.2/1.3 connection

Organizations handling this request should test managed Windows, macOS, iOS, or Android devices with their approved accessibility tools before deployment. Enterprise workflows may also use API access, SSO provisioning, and controlled storage, but those configurations do not replace the need to verify that the source document is accessible.

Integration options for request handling

Connect the accessibility request workflow to approved systems for document storage, case management, enterprise records, and controlled team review.

Salesforce
Procore
Zapier
Microsoft Teams
Hub spot
Box
Microsoft

Troubleshooting accessible form requests

These questions address document identification, accessibility review, electronic consent, signing evidence, and signNow workflow configuration for this notice.

Upload the accessible version supplied by the responsible organization rather than substituting an unrelated template. In signNow, review the detected fields, then verify that every required instruction and disclosure remains readable before sending the request.

The notice does not identify a specific issuing agency or form code. Ask the organization that sent it which document requires accommodation and whether it can provide large print, an accessible PDF, or another requested format.

For a consumer-facing electronic record, ESIGN requires disclosure of the right to paper, access to the electronic format, and a withdrawal procedure under 15 U.S.C. §7001(c). Confirm those requirements with the responsible organization before signing.

A signNow audit trail can record delivery, authentication, timestamps, and signing actions, but it cannot establish that the source document meets every accessibility requirement. Review the document with the signer’s approved accessibility method first.

Check that the signing link opens in a supported browser and that the accessible file works with the signer’s device or assistive technology. If not, request a corrected format before completing the signNow workflow.

Business plans include legally binding eSignatures and audit trails, while Business Premium adds bulk send and kiosk mode. Choose features based on this request’s workflow; no plan changes the issuing organization’s accessibility duties.

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