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Shippers Letter

Create a custom Shippers Letter 2013 that meets your industry’s specifications.

What a shippers letter does

A Shippers Letter is a business document used to identify shipment details, parties, goods, and delivery instructions. It gives a carrier, shipper, or recipient a written record of the transaction and can be completed, signed, and stored electronically when the parties agree to use electronic records. In signNow, upload the document, place or detect fillable fields, assign signer roles, send it for completion, and retain the signed copy with its audit trail. Confirm any carrier, contract, or state-specific requirements before relying on the document.

Who uses a shippers letter

Shipping operations

Freight coordinators and carrier operations teams can use a Shippers Letter to collect shipment identifiers, party details, cargo descriptions, and delivery instructions before dispatch. signNow templates and role-based sending help repeatable workflows, while the audit trail preserves evidence of completion for internal review and commercial disputes.

Supply chain teams

Manufacturers, distributors, and logistics vendors can route a Shippers Letter between the shipper, carrier, and recipient without coordinating an in-person meeting. A completed PDF, signer history, and controlled archive keep the shipment record connected to its transaction and delivery documentation.

How to complete a shippers letter

Use this sequence to prepare the document, collect signatures, and preserve evidence of completion for the shipment record.

  • Upload document: Upload the Shippers Letter PDF
  • Add fields: Place or detect shipment fields
  • Send for signing: Assign parties and send
  • Archive securely: Store the completed record

Audit trail evidence for shippers letters

A signNow audit trail separates the shipment document from the evidence showing who acted, when they acted, and how the completed record was preserved.

01

Authenticate signer:

Records the signer’s email or configured authentication event.
02

Capture timestamp:

Captures the signing time and associated action.
03

Hash document:

Associates the completed document with integrity data.
04

Seal record:

Preserves the signed record against unnoticed changes.
05

Track actions:

Logs views, field completion, and signature actions.
06

Export evidence:

Makes the completed record and audit trail available for export.
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Platform requirements for shippers letters

Complete a Shippers Letter through signNow using Chrome, Firefox, Safari, or Edge on Windows or macOS. Mobile completion is available through signNow apps for iOS and Android, provided the device has internet access when the workflow requires it.

  • Browsers Chrome, Firefox, Safari, and Edge
  • Desktop systems Windows and macOS desktop access
  • Mobile access iOS and Android mobile apps

Organizations handling shipment records should use managed Windows, macOS, iOS, or Android devices and restrict access through administrator controls. Teams using integrations or automated Shippers Letter workflows should confirm API, SSO, storage, and retention requirements before deployment.

Integrations for shippers letter workflows

Connect shipment records with named CRM, ERP, project, and storage systems so completed Shippers Letters can move into the operational record without repeated manual uploads.

Salesforce
Procore
Zapier
Microsoft Teams
Hub spot
Box
Microsoft

Find and fill out the correct shippers letter form

airSlate SignNow helps you fill in and sign documents in minutes, error-free. Choose the correct version of the editable PDF form from the list and get started filling it out.

VersionsForm popularityFillable & printable
*2013 DB Schenker C1113PC [2013-02] 20134.8 Satisfied (2105 Votes)

Security controls for shippers letters

Transport encryption:

TLS 1.2/1.3 in transit

Storage encryption:

AES-256 at rest

Security reporting:

SOC 2 Type II certified

Information security:

ISO 27001 certified

Electronic signatures:

ESIGN and UETA compliant

Health information:

HIPAA compliant with BAA

When electronic signing is valid

A signed Shippers Letter can support a U.S. business transaction when the parties show intent, consent to electronic records, signer attribution, and reliable retention under ESIGN, 15 U.S.C. ch. 96, and applicable UETA rules. ESIGN exceptions include wills, codicils, testamentary trusts, court orders, and certain notices and documents of title.

Why teams look for DocuSign alternatives

Recordkeeping practices for shippers letters

A clear recordkeeping process preserves the shipment document, its signing evidence, and the retention rule that applies to the underlying transaction.

Apply the correct retention period

Keep the completed Shippers Letter, attachments, signer evidence, and audit trail together in a controlled repository. For tax-related shipment records, apply the relevant IRS retention rule rather than assuming a universal period. Document the applicable state or industry schedule in your records policy.

Export the signed evidence

Export the signed document and audit trail after completion, then check that the shipment identifiers, parties, dates, goods description, and delivery instructions remain readable. Preserve the original file format and record the export date so later reviewers can distinguish the executed document from drafts.

Restrict shipment record access

Limit access to shipment records according to job responsibilities, and review shared links, templates, and delegated senders. Remove access when a worker changes roles. This reduces the chance that a Shippers Letter containing addresses, account details, or cargo information is disclosed unnecessarily.

Archive records securely

Use a secure archive with access logging, backups, and a documented deletion process. If the shipment record contains protected health information, HIPAA requires six years from creation or the last effective date under 45 CFR 164.530(j).

Shippers letter completion challenges

  • Shipment identifiers copied incorrectly can connect the signed letter to the wrong load, carrier, recipient, or delivery instruction.
  • A missing signature or date field can leave the shipment record incomplete even when the PDF appears visually finished.
  • Different parties may use inconsistent cargo descriptions, creating avoidable disputes about what the signed Shippers Letter actually covered.
  • Uncontrolled downloads and shared links can expose addresses, account details, or cargo information to unauthorized recipients.

Shippers Letter pricing and plan comparison

signNow pricing is verified from its annual-billing plan information; competitor prices and capabilities are marked Not verified where the supplied data does not establish them.

FeaturessignNowDocuSignAdobe SignPandaDocDropbox Sign
Starting annual price$8/user/monthNot verifiedNot verifiedNot verifiedNot verified
Free trial availability7 days, no cardNot verifiedNot verifiedNot verifiedNot verified
Audit trail availabilityIncluded on BusinessNot verifiedNot verifiedNot verifiedNot verified
Bulk send availabilityBusiness PremiumNot verifiedNot verifiedNot verifiedNot verified
Annual invite allowance100 invites per userNot verifiedNot verifiedNot verifiedNot verified

Shippers letter troubleshooting questions

Resolve field, signer, compliance, plan, and retention questions before treating a Shippers Letter as the final shipment record.

Upload the original Shippers Letter as a readable PDF, then inspect detected fields before sending. If fields are missing, add signature, date, initials, and text fields manually. Confirm that shipment identifiers and delivery instructions remain outside overlapping field areas.

The Business plan includes templates and audit trails, while Business Premium adds bulk send. If one Shippers Letter must be sent repeatedly to many recipients, select Business Premium or verify the required workflow before purchase.

signNow states that its electronic signatures comply with ESIGN and UETA. Legal sufficiency still depends on intent, consent, attribution, and record retention. For consumer-facing records, provide the ESIGN disclosure and access procedures required by 15 U.S.C. §7001(c).

Review signer email addresses, role order, and required fields before sending. If a signer cannot open the request, resend it or use a controlled signing link after confirming the recipient’s identity and access permissions.

The signed Shippers Letter and its audit trail should be retained together. Apply the retention schedule for the underlying shipment transaction; no single federal period applies to every Shippers Letter. State and industry rules may require longer retention.

Use signNow’s audit trail to review signer activity, timestamps, and document history. Export the completed document and audit evidence for the shipment file. A visible signature alone does not provide the same evidence as a preserved signing record.

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